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The service department diagnosis was correct, problem was fixed. A recall had been issued on another issue, it was completed. Service department called, checked on repairs after vehicle had left. A loaner was provided. The dealership is head and shoulders above others. Highly recommend them to everyone.
Very nice people. Good inventory and I appreciated Brandon's communication. I live and hour away in Twinsburg Ohio, and Preston has a very good selection at this dealership..Found the model I've been looking for, for a bit, was just in the process of buying my current vehicle out of lease, then Preston had the Denali of all ultimares with no market adjustment like Ohio dealers are doing. Sticker plus, never! The owners doing a great job here and social media is working well. That you Brandon, Roberta, and Mr. George.
This is my second vehicle from Preston motors. Both purchases were easy and very well priced. If you go to Preston GM, ask for Devaughn. He was very helpful, honest and down to earth. I felt like I got a good deal and that's not real common when you deal with car sales. Thank you Devaughn!
Paul in service department does a wonderful job taking care of all my services and getting me in and out well I wait and making me aware of other services that might be do at the time. Been to other dealerships in the area and not happy with their services. That’s why I go to Preston’s and always use Paul as my service person! Thanks!!!
My experience was top notch. I was treated like VIP.
I just want to thank Preston for the quick and easy experience on obtaining this beast of a car. Specially, I would like to thank Collin for helping me through the whole process. We worked out a good deal on my trade-in and they were willing to work with my circumstances. Not to mention all of the true car enthusiasts that work there. They know exactly what they're talking about and don't beat around the bush. My family has been buying from them for years and every time has been a wonderful experience! Thank you Collin, and all of the sales staff who went out of their way to talk to me about the camaros they've owned/own! They truly do care to see their customers satisfied and take pride in the business. As someone who also works in a sales position, I know how tough it can be to satisfy a customer. And in the lucrative car dealer world, preston is truly set apart from other dealers that I've worked with. Again, thank you all for the wonderful experience!
Great experience, I always find it hard as a woman to get good quality work done on my car. I appreciate it when Paul my service advisor explains everything to me, down to how I can pay with Sunbit. He is like my dealership husband. Thanks Preston for putting my car on the road.
My inspection was done quickly. Nick in the service department kept me updated by text and phone on the progress of the inspection and the extra work that needed done He provided me with an estimate quickly.
Incredible customer service. Went out of their way to help the process be smooth for me. Very pleased.
Nick and the whole automotive service department are amazing. So nice and so willing to help…beyond happy that I chose to buy my car here!
My advisor Paul provided exceptional customer service. Very Satisfied as always!
Brian was great ,friendly, and got the sale done.
The service at Preston superstore is excellent. All of the people are nice! Paul is very helpful. Thanks so much!!
Brandon.. what a great sales person. Highly recommend him for all your car needs. Absolutely no sales pressure. Actually the whole staff there are great. They treat you right.. and your not just a number. Will be back from Youngstown, Ohio.
Took my car in for a turbocharger system replacement after running a diagnostic test. Paul, and the other service department members, were very kind and honest when providing quotes and details for the repair. Paul kept me updated through both call and text during the repair process which was great. Car seemed fixed until driving home from the dealership and I experienced some issues with engine pickup and my check engine light came on again. Took car back and they promptly identified the issue in about 15 minutes wait, as a minor part of the new system broke off (not to my or their fault) and fixed the issue (at no extra cost, of course). I understand that minor flukes like these happen and was glad they made it right and apologized for any inconvenience. Don't let this review deter you from using this service department--I will be taking my vehicle back to Preston for future service issues!
Went to the dealership to look at new trucks, I met Justin who came right out to see me and we just talked like friends,no sales pitches and he got me in the truck I wanted for the money I wanted,and the extras are great , I have a new friend and dealer.
I bought a vehicle on their Chevrolet side and it was a blessing in disguise..I am from Ohio and the Ohio dealers are BEYOND GREED.. $1500 for FAKE PAINT SEALANT $900.00 dealer fees NO SUPPLIER PROGRAMS ALLOWED..pure greed???????????????????????? If I would have bought this exact car in Ohio I would have been forced into a 84 month loan at a payment of $850.00 a month.. keep in mind the trailblazer I bought stickers for $33,000 you do the MATH..no thanks OHIO DEALERS I have lunch money and then some when I leave NEW CASTLE PA the Preston staff was awesome take that TWO HOUR OR EVEN 3 hour drive and save THOUSANDS special Thanks to Bryan Johnson who made it all happen.. JOE CAPOCCI
Very professional! And took care of all my issues.
AWESOME DEALERSHIP..literally did everything over phone just had to go and pickup vehicle.. I live in Ohio and dealers want $1200 in dealer fees plus the FAKE PAINT/DOOR GUARD SEALANT $1700.00 plus you can’t use any supplier discounts and most of you use your own financing will charge over sticker nearly $5000 depending on model.. PRESTON DEFINITELY OLD SCHOOL. They do things the right way it’s PEOPLE FIRST THEN PROFIT..💵💵💵💵💵💵💵💵 Special thanks to Bryan Johnson my sales guy who made it a work wonderful experience.. Thank you Bryan and Preston GM SUPERSTORE.. JOE CAPOCCI
Received the kind of service that all GM center's should aspire to be.
We are beyond excited with our new purchase . We could not have found any better people to deal with. Thank you so much To our salesman Justin. He went way beyond helping us to find a vehicle that met our needs. Everyone was so kind… Thank you so much for a wonderful experience !
Paul was great. Easy to talk to. Thoroughly explained everything. Very nice guy. Seemed like he genuinely wanted to help everyone I saw him talk to.
very clean and the service department is very professional thank you
Salesman was very personable and not pushy but very helpful,we talked about many things ,not just buying a vehicle.The truck I bought was fair priced and I would do it again, thanks Preston
Welcome to Preston GM Superstore
Preston GM Superstore in New Castle - a Western Pennsylvania & Youngstown, OH GMC, Buick & Chevrolet Dealer Alternative
Preston GM Superstore, your New Castle, PA Buick, Chevrolet, and GMC dealership, has built a reputation of providing courteous, honest service. We look after all your needs, right from sales, services, parts, accessories, tires, as well as financing options. Western Pennsylvania and Youngstown, OH Buick, Chevrolet, and GMC customers appreciate the way we do business, and we know you will too. We are your one-stop-shop for every vehicle need that you may have. Western Pennsylvania and Youngstown, OH customers take a moment to find out about us and what makes us an exceptional New Castle, PA Buick, Chevrolet, and GMC dealership for purchasing your next new or used vehicle. Once you're happy with your new vehicle, we hope you will also choose us when you need to schedule service and keep it running great. Youngstown, OH and Western Pennsylvania Chevrolet, Buick and GMC customers too prefer us when it comes to buying a car, truck or SUV.
A New Castle Auto Dealership - Serving Western Pennsylvania & Youngstown, OH Chevrolet, Buick & GMC Shoppers
Located at 3510 Wilmington Rd., our New Castle, PA dealership is the perfect place to buy your next vehicle. Western Pennsylvania and Youngstown, OH Buick, Chevrolet, and GMC customers choose Preston GM Superstore for its dedication to service, and commitment to treating all its customers like family. Contact us today, then stop by our lot and let us help you find, finance or buy your next used or new vehicle. We help Youngstown, OH Buick, Chevrolet, and GMC customers to find the right vehicle.
New & Used Vehicles for Western Pennsylvania Buick, Chevrolet, and GMC Customers
Whether you're searching for a car, truck or SUV in the New Castle, PA or near Youngstown, OH area, we're the right place for you. Check out our extensive lineup of Buick cars like the Enclave and LaCrosse. At Preston GM Superstore, we also have a large selection of GMC trucks and SUVs like the Yukon, Sierra 1500, Acadia, and Terrain. We're your preferred Western Pennsylvania and Youngstown, OH Chevrolet, Buick and GMC vehicle source. Visit us today if you have any questions.
Preston GM Superstore in New Castle - Catering Western Pennsylvania & Youngstown, Oh Chevrolet, Buick, & GMC Customers
Preston GM Superstore, your nearby Youngstown, OH Chevrolet, Buick, and GMC dealer alternative, is the premier source for your vehicle needs. Check out our accessories page or bring your new or used vehicles for maintenance and routine checkup. We also have a great inventory of used and new vehicles for our Western Pennsylvania and Youngstown, OH Chevrolet, Buick, and GMC customers to choose from. Visit our New Castle, PA dealership and test-drive one today. If you don't know where we are located, please view our business hours and directions to get specific driving instructions to Preston GM Superstore. We look forward to serving all Western Pennsylvania and Youngstown, OH Chevrolet, Buick, and GMC shoppers for their next vehicle purchase.